expérience covid camping familial vieux chateau rauzan

Covid-19

The commitments of Camping Du Vieux Chateau in regard to Covid-19. "Get away from the crowd, without isolating yourself..."

The current pandemic has forced us to adapt our operation, to innovate, often to take good new reflexes.
In 2020, we adopted the health protocol proposed by the French campsites federation. Based on this experience, here are our commitments for 2021.

campez couvert logo assurance annulation camping du vieux chateau rauzan Cancellation Insurance

In order to make sure that your reservations for 2021 are safe, we are exceptionally changing our general terms and conditions of sale. Here are the most important points.
    - Extension of the cancellation insurance to individual cases of covid
    - Refund in case of administrative closure of the campsite
    - All the measures can be consulted by clicking on this link

 

expérience covid camping familial vieux chateau rauzan 80pourcentMax 80% maximum occupancy !

This is one of our strongest commitments. When you come to Camping Du Vieux Chateau you are CERTAIN that you are not in a high density area. On the one hand, our human-sized campsite offers you large pitches of more than 100m², but above all, we commit ourselves to not overfilling more than 80% of our pitches during the high season. This will allow a greater fluidity, especially in the sanitary areas but also around the aquatic area and the reception and bar/snack area.

 

experience covid camping du vieux chateau rauzan reception extérieur Outdoor reception

On the busiest days, we set up our reception outside. This allows us a communication respecting the physical distance but keeping the smile and the chance to welcome you in serenity.

 

experience covid camping du vieux chateau rauzan gestes barrière Barrier gestures

At all public places (sanitary facilities, reception, garbage area, swimming pool, playground...) we have put at your disposal hydro-alcoholic solution dispensers.
(As of March 31, 2021) In our region, wearing a mask is only mandatory in enclosed areas. It is therefore required to wear in the reception room and when entering the sanitary area. No need to wear it on the campsite if you respect the physical distance.

 

experience covid camping du vieux chateau rauzan piscine Open pool


The chlorine in the swimming pool kills naturally the coronavirus, the risk of contamination in the water of an open swimming pool is then almost null. However, in order to respect the physical distance, the protocol imposes a space of 4m² per person in the aquatic space. This density is regularly checked and will be limited by our commitment of 80% maximum occupancy of the pitches.
In addition, we have temporarily replaced the sunbeds with resin armchairs that are easier to disinfect. Their location is clearly indicated on the beach floor.

experience covid camping du vieux chateau rauzan snack bar à emporter Bar and snack, to go

In 2020 we experimented with a new way of serving our bar and snack. By ordering "through the window", you can be served as well and quickly as when ordering at the counter. In 2021, we will repeat this experiment with a snack menu adapted to this type of service.